Virtual reality and its potential for the computer repair industry

Bright Potential

Virtual reality is an exciting new technology that has the potential to radically alter many fields. For example, future films could place the viewer as an actor in the scene; virtual museums could be explored across the globe; and virtual social networks can more realistically mimic face-to-face interaction, if mass adoption occurs.

As devices that are capable of driving virtual reality experiences proliferate, a field that will be drastically altered is computer repair. Businesses that specialize in computer repair can range from small brick-and-mortar stores that target consumers to managed services providers that operate at the enterprise level.


One opportunity afforded by virtual reality is telepresence: the use of VR technology to remotely control machinery or to participate in distant events. Computer repair businesses, whether they are focused on consumers or corporate work, will be able to remotely interact with their customers, solve issues, and provide solutions. Additionally, telepresence will allow businesses to increase the footprint of the area in which they operate. While there will be a market for repairing VR devices, like smartphones, they will be difficult to repair and virtual reality business solutions will be more financially lucrative.

Barriers to Entry

Additionally, industry professionals should expect the amount of labor needed to contract, while the number of jobs available and industry revenue should grow. This will benefit business owners and large companies more than employees, especially low-skill employees. However, availing oneself of certifications, accruing more knowledge and developing new skills will remain the key methods for individuals of maintaining employment, similar to the IT industry.

However, the high prices of initial virtual reality displays, such as the Oculus Rift and HTC Vive will prevent mass adoption in the near future. This may provide time for manufacturers and developers to create software that drives consumer demand, allowing standards and productivity use cases to develop.

Complimentary Technology

A compliment to virtual reality, known as augmented reality, may also be adopted by businesses. Augmented reality overlays computer-generated information over a view of a real-world environment. Companies such as Google, Microsoft and Intel are currently working to bring augmented reality solutions to market. Applications for augmented reality include education, medicine, and industrial assembly and design.

Today’s professionals in computer repair have survived what has been perceived as the death of the industry by adapting to new trends and capitalizing on new opportunities available. If they continue to do so, they will survive and flourish again.

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