FAQs

Q?What Causes Data Loss?
A.

There are many factors that contribute to data loss. Natural disaster, computer virus, data corruption, computer crime or human errors are examples that may result in the data loss. Typically, one of more of the following symptom may appear:

  • BIOS could not detect the hard disk drive
  • “Operating system not found” error
  • Power surges result in “no disk drive found” error
  • Strange clicking or grinding noises from hard disk drive
  • No normal spinning action from disk drives
  • Missing folders or files without reasons
  • Accidental deletion, format or fdisk
  • Natural disasters due to fire, water, crash
  • Files and folders can not be accessed and more…
Q?How does data recovery happen?
A.

The data recovery process depends on the type of recovery necessary for your particular situation. Our specialists begin with a diagnostic process to determine which solution fits your needs and then you are contacted to discuss your quote.

Q?What is the success rate of data recovery?
A.

The good news is, although there is no guarantee that data can be recovered, our team of specialists have years of success recovering data from all types of media. If it can be recovered, then computer repair Bristol will recover your data!

The success of data recovery depends on the nature of the damage to the storage media. Unfortunately, chances for successful recovery decrease if there is physical damage to a hard drive’s platters or magnetic layer. Severe physical failure can cause irreversible damage to any kind of magnetic storage media.

Q?Is there anything I can do to recover my data?
A.

Its probably better if its left to us! Users inexperienced in data recovery can cause more damage to their storage media when attempting to recover data themselves. If you are in already in a data loss situation, contact us right away to discuss your options for safe data recovery.

Q?What is the data recovery confidentiality policy?
A.

Our Data Recovery Lab is a secure environment. All customer data is kept private and laboratory access is controlled to ensure only appropriate specialists handle sensitive information. Computer repair Bristol is accustomed to the level of privacy and protection that classified materials require. We provide the same level of protection to all of our customers.

Q?Do you recover laptop hard drives?
A.

Yes, laptop hard drive recovery uses the same methods as desktop hard drives.

Q?What types of media can you recover data from?
A.

Listed below are commonly used types of storage media that may require data recovery:

Magnetic Drives — Used to store data in laptops, desktops, servers, network attached storage, external backup devices, digital video recorders and MP3 players. Media examples: 1.8″, 2.5″, 3.5″ and 5.25″ IDE/SATA Drives, 50-pin, 68-pin, UltraWide SCSI Drives and 0.85? CompactFlash Type II Micro Drives

Magnetic Tapes — Used to backup data in small to medium sized file servers Media examples: AIT, DAT, DLT, Exabyte, LTO, QIC, Travan & VXA Tapes

Magnetic Disks — Used to temporarily store or transfer small amounts of data. Media examples: 3.5″, 5.25″ Floppy Diskettes, and Jaz, SyQuest and Zip Cartridges

Optical Discs — Used to store files from several megabytes to several gigabytes in size. Media examples: CDs, DVDs and Minidiscs

Flash Cards — Used to store photos in digital cameras, music in MP3 players, PDAs and files for many types of applications. Media examples: CompactFlash, MemoryStick, SD, SmartMedia and xD cards

Q?Can you recover data if I’ve had a virus attack?
A.

Most viruses attack files that the computer uses to function normally. A security breach can result in noticeable performance changes, random rebooting, adware, spyware and even missing files. The majority of these issues can be addressed with our Comprehensive Overhaul Service. In the event the virus deletes or corrupts files, Computer repairs Bristol is experienced in repairing this type of damage.